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Support available when you need it

Getting hold of us is easy. Our support team rapidly resolve any issue that may occur.

Providing 24hour international support and facilitating online market research anytime, anywhere.

To submit a support request either click on the support request button below and submit the completed form, send us an email or call us.

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+44 (0)207 788 7821
Success stories

We’re on hand when it matters

We have an in-house Project Success Team that’s with you, or behind the scenes every step of the way, to make sure that every project you conduct with us is a complete success.

Technical expertise

Supported by industry experts

Not only is the software developed by VisionsLive easy to use, it’s supported by the best technical team in the industry.

Between us we develop, build, maintain and sell online qualitative and social media platforms for the market research and social research industry.

Our clients like to say nice things about us…

And here’s why: We care about your research. VisionsLive is used by leading market research firms to run research for top 100 FMCG, financial services, healthcare and pharma, internet and media companies worldwide.

Dont just take our word for it, here’s what our customers say about us:

The first thing that comes to mind with Visions Live is great support. Jacky and her team are such a pleasure to work with - always responsive with helpful suggestions and advice. We also love the VisionsLive mobile app, as it’s really user friendly with clear navigation and sign posting for participants. Perfect for capturing diary tasks and in context product vlogging!

Oly Thompson

We have been using VisionsLive since 2014 and it’s our preferred online qual platform. It’s a very easy to use platform that allows us to run insightful online groups. But most importantly they are a bunch of nice people always happy to help and jump in when there is a need.

Michael Galenianos
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Your data is our priority. We are GDPR compliant and our data centres are ISO27001 certified.

To learn more about how we store your personal data, please take a look at our privacy policy.

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Think Research. Think Online Qual. Think VisionsLive.

Find out how VisionsLive can help you discover the why and not just the how much